The customer MUST notify Wendy Shelley Studios with in 24 hours of delivery for all returns no exceptions, this includes weekends and holidays. Once the contact has been made return instructions will be sent to customer and appropriate arrangements will be made. All merchandise for return must be received in same condition as when it left the Studio (Will be insured in case of damages) .
All shipments returning must be insured. A handling and restocking fee of up to 20% may be charged. Return shipping fees may also be responsibility of customer.